Introduction
Urbancabs.gr (“we,” “us,” or “our”) respects the privacy of our users (“you” or “your”). This Privacy Policy describes the types of information we collect and how we use it when you visit our website (https://urbancabs.gr/) or use our services (collectively, the “Service”).
Information We Collect
We collect the following information necessary to facilitate your transfer booking and ensure a smooth experience:
- Personal Information: This includes your name, email address, phone number, and any other information you provide when booking a transfer, such as the number of passengers and luggage.
- Booking Information: Details about your transfer booking, such as pickup and drop-off locations, date and time of transfer, vehicle type selected, and any special requests.
How We Use Your Information
We use the information we collect for the following purposes:
- To process your transfer booking and provide the requested service.
- To communicate with you regarding your booking, including confirmation emails, updates, and reminders.
- To improve our website and services, including analyzing user behavior and preferences.
- To send you marketing communications (with your consent).
Sharing Your Information
We may share your information with third-party service providers who assist us in operating our website and providing the Service. These third parties are obligated to use your information only for the purpose of providing the services and are prohibited from using it for any other purpose.
We will not share your information with any other third party without your consent, except as required by law or to protect our legitimate interests.
Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Cookies
Urbancabs.gr uses cookies to improve your experience on our website. Cookies are small text files stored on your device by a website you visit. They allow the website to recognize your device and remember certain information (like your browsing history) over a short period of time.
Types of Cookies We Use:
- Essential Cookies: These cookies are strictly necessary for the website to function properly. They enable core functionalities like online booking forms and smooth navigation.
- Performance Cookies: These cookies collect information about how you use the website, such as which pages you visit, how long you stay on a page, and any errors you encounter. This information helps us improve the website’s performance and user experience.
Most web browsers allow you to control or disable cookies through your browser settings. You can choose to reject all cookies or to be notified when a cookie is being set. However, please be aware that some parts of our website may not function properly if you disable cookies.
By using our website, you consent to the use of cookies as described in this policy.
Your Rights
You have the following rights regarding your data:
- Access: You can request a copy of the information we hold about you.
- Correction: You can request that we correct any inaccurate information about you.
- Erasure: You can request that we delete your information.
- Restriction: You can restrict the processing of your information.
- Objection: You can object to the processing of your information for marketing purposes.
Security
We take steps to safeguard your information using industry-standard security practices. This includes measures to prevent unauthorized access, disclosure, alteration, or destruction of your data. While no internet system is 100% secure, we are committed to protecting your privacy.
Children’s Privacy
Our website and services are not intended for children under 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to remove the information from our systems.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@urbancabs.gr.
Please make sure you go through our Terms & Conditions page.